How to delete your data

If you have a TalentProof account (web or student app), closing it is the way to delete your data. Use the website even if you usually use the app.

1. Go to https://app.talentproof.in and sign in.
2. Open Settings.
3. Choose Close account.
4. Read the confirmation. Tick the box that you understand your profile will be hidden and your account will be permanently deleted after the cooling-off period unless you reactivate.
5. Enter your password. You may add a reason (optional).
6. Confirm. You will be signed out on this device. Other sessions end as well.

Direct link when you are already signed in: https://app.talentproof.in/settings?panel=close.

You can request a copy of your personal data from the same Settings screen before or during cooling-off. Download it while the export is available.

If you are the only admin of a company or institution workspace, transfer ownership first (Team settings). Until then, Close account stays blocked so the organisation’s data is not left without an owner.

Use this if you cannot sign in, you never finished creating an account, you only submitted a waitlist or demo form, or you prefer to exercise your erasure right in writing.

1. Email grievance@talentproof.info from the email address on your account, if you have one.
2. Use the subject line Request to delete my TalentProof data.
3. Include your full name, registered email, and mobile number if we have it. Say clearly that you want your personal data erased and your account closed.

We may ask you to verify your identity so we do not delete or disclose someone else’s data. We will not use that verification information for any other purpose.

We will acknowledge within 24 hours and respond substantively within 15 days of receipt, as in the Privacy Policy.

When you close the account in Settings:

• your profile is hidden immediately;
• you are signed out;
• a 14-day cooling-off period starts;
• you can sign in again during that period to reactivate and cancel deletion;
• after the period ends, we permanently remove your personal data from live systems, except where law requires us to keep a record (see section 04).

If you withdraw consent for the core purposes we need to run your account, or you ask us to erase your data, we cannot keep the account or profile active. Pending applications may not proceed.

Data deleted from the live Platform may remain in backups until those backups are overwritten, for up to 30 days.

This matches retention in the Privacy Policy. Closing your account is a request to erase personal data we hold as the Data Fiduciary, unless retention is required by law.

If a Recruiter or Institution already received your data (for example through an application), we cannot recall it. That organisation keeps it under its own policy. If you want them to erase it, you must ask them. We will tell you which Recruiters received your data if you ask us.

We also cannot erase data we are required by law to retain, as listed above.

Closing your account stops TalentProof account emails and in-app messages tied to that account.

WhatsApp. If you opted in to WhatsApp service messages, reply STOP to any message from us, or include that request in your email. That stops WhatsApp messages. It is not a full account deletion on its own.

Cookies. You can delete cookies in your browser. See the Cookie Policy. Browser cookies on your device are not removed by closing the account on our servers.

Questions about this page, or a request to erase your data:

If we do not respond within the applicable period, or you are not satisfied, you may complain to the Data Protection Board of India as prescribed under the Digital Personal Data Protection Act, 2023.

Read with our Privacy Policy, Terms of Use, and Cookie Policy.